Shipping Policy
Last updated: [March 30, 2025]
At Puppy Pawradise Store, we’re dedicated to delivering tail-wagging happiness straight to your door! Below you'll find all the details about our shipping process so you can shop with confidence and peace of mind.
📦 Processing Time
-
Orders are typically processed within 1–3 business days.
-
During high-demand periods (like holidays or promotions), processing may take an extra day or two — but we’ll always do our best to keep things speedy!
🚚 Shipping Times
We ship worldwide, and delivery times vary based on your location:
| Location | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| Canada | 10–18 business days |
| United Kingdom | 8–16 business days |
| Australia & NZ | 10–20 business days |
| Europe | 10–18 business days |
| Rest of World | 12–21 business days |
🐾 Note: These are estimates and may vary due to customs, postal delays, or local courier service.
🎉 Free Shipping Offer
We’re excited to offer FREE standard shipping on all orders over $100 USD — no code needed!
The discount will be automatically applied at checkout once your order qualifies.
🌍 International Shipping
We proudly offer international shipping to most countries. Please note that international orders may be subject to customs fees, import duties, and taxes once the shipment reaches your country. These charges are the responsibility of the customer.
📫 Tracking Your Order
Once your order has shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package every step of the way.
If you don’t see your tracking info right away, don’t worry — it can take 2–5 days to update after dispatch.
❗ Delayed or Lost Packages
We know how important your order is! If your package is significantly delayed or appears lost:
-
Double-check your shipping address.
-
Contact your local post office or carrier.
-
Reach out to us at support@puppypawradisestore.com and we’ll help track it down or arrange a solution.
📦 Multiple Items in One Order
Because we work with multiple suppliers to bring you a curated selection of top-quality pet products, your order may arrive in separate packages with different tracking numbers.
💬 Questions or Concerns?
We’re here to help! If you have any questions about your order, feel free to reach out:
📧 support@puppypawradisestore.com